Dynamo Works produce posters using vintage wood type

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Refunds

If you are unhappy with any purchase please contact us within 10 days and return the item(s) in the original packaging and condition within 30 days and we will be happy to issue you with a refund or exchange.

 

If in the unlikely event that an item arrives damaged please notify us as soon as possible. In most cases we will be able to send out a replacement, however as many of our products are variable limited editions it may not be possible to supply an exact replacement, in which case a refund or exchange for a product of the same value.

 

Cancellations

Typically orders are usually processed within 12-36 hours of being received. If you change your mind and want to cancel your order please let us know as soon as possible by emailing dynamoworks@hotmail.com

 

If we receive your cancellation before your order is shipped we will gladly process a full refund. If you request to cancel your order after it has been dispatched we will be unable to process a refund until the item(s) has been returned to us. Once returned to us we will process a refund for the cost of the item(s), less the postage and packaging costs paid.

 

Delivery

Orders are usually shipped within 3-5 days (Monday - Friday) however on occasion this might not be possible. We will email a confirmation of your order and an estimated dispatch date.

UK Shipping

 

All UK orders are sent via Royal Mail First Class post. This service usually takes 1-2 working days.

If you have special delivery requirements, please contact us at dynamoworks@hotmail.com and we will do our best to help.

 

International Shipping

Outside of the UK you may select from the following shipping methods:

 

Royal Mail Airmail International Signed-for - This service is available for all products. Royal Mail estimate that this service usually takes 3-7 working days for customers in Europe and 5-10 working days for customers outside of Europe. A signature will be required upon delivery and the package will be partially trackable in some countries. Please note the delivery times are an estimate only and are not guaranteed by Royal Mail.

Royal Mail Airmail - This service is available for all products. Royal Mail estimate that this service usually takes 3-7 working days for customers in Europe and 5-10 working days for customers outside of Europe. The Royal Mail Airmail service will not require a signature upon delivery and is not trackable.

Customs - Please note for deliveries outside the EU, the recipient be liable for customs charges.

 

Resending returned items

If a package isn't signed for it will be held at a local post office or collection centre. If not collected within a set time the package/s will be returned to us. We are happy to resend packages which have been returned to us, however we ask the customer to pay the additional postage incurred in resending the package. For more information about Royal Mail please visit their website at www.royalmail.com

 

Security and Privacy

We ensure that your name, address, and any other information you give us will be kept securely.  All our payments are made securely through Paypal.

Payment

 

All transactions are processed in United Kingdom Pounds (£). Exchange rates are an estimate only, based on the latest figures.

 

VAT Receipts

Dynamo Works are not VAT registered, VAT is not charged on our products.

 

Mailing list

If you sign up to our mailing list we will email you from time to time, only when new products are released. Should you wish to be removed from the mailing list at any time please follow the 'unsubscribe' link at the bottom of our newsletters or email us directly at dynamoworks@hotmail.com with your email address and we will update our details. We will never disclose your email address to any other individual or company.

 

Copyright

Copyright is always retained by the artist and images must not be reproduced without written permission from Dynamo Works

 

   Terms & Conditions